Right of Withdrawal
Consumers have a statutory right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In the case of partial deliveries, the period begins upon receipt of the last item.
Exercising your right of withdrawal
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g. a letter or email). Sending the statement before the deadline is sufficient to meet the deadline.
Wundergarten e.U.
Matznergasse 9/Top 1a, 1140 Wien, Österreich
Email: service@meingartenportal.de
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs, without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal. As shipping is free of charge, no additional amounts arise here. For this reimbursement we will use the same means of payment you used for the original transaction; you will not be charged any fees as a result.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back. You bear the direct cost of returning the goods; for freight goods these costs may be higher depending on weight and distance. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
If you wish to withdraw from the contract, please fill in this form and return it to us:
To Wundergarten e.U., Matznergasse 9/Top 1a, 1140 Wien, Österreich, email: service@meingartenportal.de
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*): ______
Ordered on (*) / received on (*): ______
Name of consumer(s): ______
Address of consumer(s): ______
Signature of consumer(s) (only if this form is notified on paper), date: ______
(*) Delete as appropriate.
Translation note
This English text is a translation for convenience. The German version is legally binding.